Developing Positive Communication
Developing Positive Communication and Active Listening Skills
(One-hour session/two hour session includes role-playing exercises)
Creating a connection that promotes healthy, two-way channels of communications and utilizes active listening skills is becoming more and more important in managing today’s work force and developing a high trust environment. This two-hour session includes the topic of how to deal with difficult topics and allows the participants to role-play practical examples to reaffirm the lessons learned during the presentation.